This Privacy Policy describes how LOCAL PINTU collects, uses, stores, and protects your personal information when you use our website and services.
1. Information We Collect
We may collect personal information when you:
Visit our website
Submit a service request/booking form
Communicate with us via phone, WhatsApp, or email
The information we may collect includes:
Name, phone number, email address, and address details
Appliance service details and requirements
Transaction and billing information (if applicable)
We do not collect or store credit/debit card numbers or bank passwords.
2. How We Use Your Information
We use your information only for the following purposes:
To respond to your service request or inquiry
To confirm booking and provide technician visits
To improve our customer support and service quality
To send service-related notifications or follow-ups
To comply with legal, regulatory, and administrative requirements
We do not sell, rent, or trade your personal information to any third party.
3. Information Security
We use reasonable and appropriate security practices to protect your information against unauthorized access, disclosure, or alteration.
However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
4. Sharing of Information
Your information may be shared only with:
Our in-house or appointed technicians for completing your service request
Third-party partners only when necessary for service processing (example: ordering spare parts)
Each party is required to maintain confidentiality and use your information only for service fulfillment.
5. Cookies and Tracking
Our website may use cookies to improve user experience.
You may choose to disable cookies through your browser settings; however, some website features may not function properly without cookies.
6. External Links
Our website may contain links to external or third-party websites.
We are not responsible for the content or privacy practices of such websites.
Users should review their respective policies separately.
7. Updates to Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date at the bottom.
Continued use of our services indicates acceptance of the updated policy.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: info@localpintu.com
Phone: 7023320977
Last Updated: 2025
